WishYatra Help Article
Refund Policy
Refunds are reviewed after cancellation or payment issue checks and processed according to policy.
Refund eligibility
- Refund eligibility depends on package policy, cancellation timing, and amount paid.
- Non-refundable booking amounts are not returned unless the policy clearly allows it.
- Payment gateway or bank processing timelines can affect when money reflects in your account.
How to speed up review
- Share your booking ID, registered mobile number, and payment reference.
- Attach payment proof if the issue is related to failed or duplicate payment.
- Use the same email or phone number used while booking.
Frequently asked questions
When will I receive my refund?
After cancellation review, applicable refunds are processed as per policy and payment gateway timelines.
Can support refund the booking amount?
The booking amount is non-refundable unless your package policy specifically allows it.
How will I know refund status?
WishYatra shares refund updates by email or WhatsApp using your registered contact details.